Xbox CTO explains what caused the Xbox outage, apologises to players, and outlines what's being done going forward

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On Monday, Xbox https://www.eurogamer.net/xbox-outage-july-2026">suffered a major server outage that affected players worldwide.

The outage took down several key functions of Xbox, including the ability to buy and download games, play them offline, and even extended to disc-based games. https://support.xbox.com/en-gb/xbox-live-status">Services have since been restored, but the sudden and severe nature of the outage required some explanation.

https://www.eurogamer.net/xbox-outage-response-failing-service-apology">Read more