Word on the StrEAT: Hong Kong’s F&B scene spills the tea about annoying customers

South China Morning Post South China Morning Post

One of the oldest adages in business is, “The customer is always right.” That rule goes double for bars and restaurants where poor service or disagreements with guests can be a death knell – regardless of the quality of what’s on the plate or in the glass.
At each of Hong Kong’s many exceptional restaurants or bars, consideration for the guest is utmost.

Inevitably though, even the city’s best and brightest witness things that some customers do – whether at their own venue or elsewhere – that...

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