EPA replaced employee desk phones with calling software. The union says 9-1-1 doesn’t work correctly

The Hill The Hill

The Environmental Protection Agency (EPA) replaced employee desk phones with calling software used on their laptops, something the union says poses safety issues, including during a recent medical emergency.

Justin Chen, president of the biggest EPA employee union, told The Hill that the additional software that’s supposed to handle 9-1-1 geolocation “doesn’t really work, apparently.”…

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