Messagepoint Announces MARCIEAssist™, the First Agentic AI Capability to Automate the Work of Customer Communications Management
City AM
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Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the launch of MARCIEAssist™, the first agentic AI capability that automates the work of customer communications management.
With MARCIEAssist, Messagepoint is introducing a fundamentally new model for customer communications management (CCM)—one where users no longer need to manually execute complex tasks.
Instead, users simply https://www.cityam.com/messagepoint-announces-marcieassist-the-first-agentic-ai-capability-to-automate-the-work-of-customer-communications-management/">[...]