Rogers cutting telco customer service jobs amid complaints of long wait times

https://i.cbc.ca/ais/4fe3fa4f-b3eb-4c98-ad98-aa3954717f78,1784227742723/full/max/0/default.jpg?im=Crop%2Crect%3D%28361%2C137%2C3074%2C1729%29%3BResize%3D%28620%29" title="Jeremy Dias holds his phone showing his Rogers account." width="620" />

Rogers announced the closure of six radio stations last week, laying off 230 people.

But it didn’t mention that it was also laying off front-line telco customer service agents.

The company won’t confirm how many jobs are disappearing, nor will it address reports that workers are now being trained in Morocco.