OpenAI admits it "didn't get everything quite right" with ChatGPT Work launch and scrambles to fix UX and costs

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Following the launch of ChatGPT Work and GPT-5.6 Sol, OpenAI has acknowledged significant issues: excessive compute usage, a confusing transition to the desktop interface for chats and projects, an unclear distinction between Codex and ChatGPT Work, and regressions in existing workflows.

In some cases, GPT-5.6 Sol reportedly deleted data on its own that the user had not authorized.


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