Salesforce Sinks on Disappointing Forecast

Salesforce shares suffered their worst single-day decline in years after the company provided a revenue outlook that fell short of Wall Street expectations.

The customer management software leader is facing intense scrutiny over its ability to monetize generative AI and defend its core business against a new wave of automated competitors.

CEO Marc Benioff defended the results, pointing to a record quarter for major deals and a massive $27 billion share buyback program.

However, investors remain concerned that the 'software apocalypse' may be accelerating as enterprises shift spending toward specialized AI infrastructure providers like Snowflake.