Business Europe

OVO Energy Fined for Breaches

OVO Energy Fined for Breaches

OVO Energy has been fined over £10 million by Ofgem for failing to properly monitor vulnerable customers using prepayment meters.

The energy firm's poor oversight left many households at risk of harm, including those on the priority services register.

This penalty follows a similar £20 million payout by British Gas last month for related issues.

The fines underscore a broader regulatory push to ensure energy companies protect their most vulnerable customers and adhere to industry standards.

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OVO Energy
Energy supply company based in Bristol, United Kingdom
Ofgem
United Kingdom government non-ministerial department
British Gas
Energy and home services provider in the United Kingdom
United Kingdom
Island country in north-west Europe