Yelp introduces an AI chatbot to help users sift business recommendations
AP News
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Like other technology companies pursuing similar makeovers, Yelp is hoping artificial intelligence will transform its app into a more appealing destination that’s also easier to navigate.
But unlike most other AI assistants that have been primarily designed to think and communicate like a human, the chatbot that Yelp is rolling out Tuesday aims to make it easier for people to find information curated by other people.
Yelp’s users sometimes find themselves drowning in a sea of commentary from other people about restaurants, doctors, plumbers, roofers and a smorgasbord of other merchants — a problem the new assistant is designed to solve.
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