Yelp launches AI chatbot

Unlike other AI tools designed to mimic human conversation, Yelp's chatbot is specifically focused on 'getting things done,' such as booking tables or hiring contractors.

The upgrade is part of a broader industry push to integrate artificial intelligence into everyday consumer services.

Users can now ask complex questions and receive tailored responses based on millions of existing reviews.

The company hopes this transformation will make the app a more appealing and efficient destination for its millions of monthly users.